Chapter Ten

Concept and Brief Description: Chapter Ten is a mixture of how to best let go of employees who are hurting the company and helping those who have the potential to be amazing become amazing. It talks also about layoffs and things that just happen and aren't always as a result of employees, but the part that interests me most is employee retention through helping people find satisfaction in their job. I know that not all jobs can be amazing and what everyone is looking for, but I feel that the suggestions made in chapter ten can help to make many dissatisfied employees into eager and motivated employees. Its things like meaningful work, a task that is appropriate for the person, and asking them how they feel it can improve that reassure employees that we care and that we want them to be happy. Happy employees work harder and find more satisfaction in their work, even if its not amazing.

Emotional Hook: There is good to be found in everything, it just takes effort on everybody's part to make it evident.

Key Points: 1. Knowing that what your job does means something makes a huge difference 2. The opportunity to try new things and be trusted enough to make decisions in your job allows one to feel more satisfied 3. It is important to ask employees how they feel and their advice on what could be done to help them feel more involved and important

Facilitative Question: Should pay and benefits be given more appropriately in the first place or is it better to start a little low to have something to use for incentive?